You must not complete tasks that are unsafe, inappropriate, or outside the client’s approved support plan (example administrating medication).
Politely explain that you need to follow the client’s support plan and organisational policies.
If the client insists or becomes upset, contact the office for guidance.
Document the request in your shift notes.
If the request involves something unsafe or high-risk, please let the office know immediately.
We’re here to help you maintain safe, professional boundaries.
Category Boundaries, safeguarding & behaviour