Do I need to wear a mask to service?
Please come prepared with a mask at every service, as some clients prefer that you wear one. You are not required to wear a mask if you are completing domestic services in another room away from the client. Some providers may introduce temporary mask requirements during high-infection or outbreak periods. Always refer to emails and…
Read MoreI tested positive to Covid, when can I return to work?
Option 1: After Day 5 since symptom onset (or Day 5 from your positive test if you had no symptoms) AND Your acute symptoms have resolved, AND Your COVID-19 RAT is negative Option 2: After Day 7 if you have had no symptoms for 24 hours – no testing required. If symptoms continue beyond this…
Read MoreMy client is unwell and I don’t want to get sick. What do I do?
If your client is unwell, you must prioritise infection control. Wear full PPE (mask, face shield, gloves, gown). Maintain good hand hygiene throughout the service. If you feel unsafe or unsure about proceeding, please contact the office for guidance.
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